Commercial Locksmith

Indianapolis, IN

Full Time

CIH Operations

Mid Level

Job Summary — The Locksmith will be responsible for providing locksmith services, as well as customer service and product sales to walk-in customers. Typical schedule is Monday-Friday, 8am to 5pm with a 1-hour lunch break.

Key Responsibilities:
Primary Responsibilities and Duties:

Create, use, and maintain key systems, including but not limited to grand master key systems, master key systems, and high security.
Troubleshoot cores and locksets.
Maintain appropriate files, records and follow manufacturer security protocols.
Key duplication and key cutting by key codes and key machines.
Lock repairs, troubleshooting, and installation.
Work with all appropriate personnel in all departments to ensure material is ready for delivery, and / or installed correctly and in a timely manner.
Assist customers who call or come into the front counter.
Trouble shoot commercial door hardware problems in the field.
Adhere to all CIH core values.
Assist with special projects and other duties as assigned.

Primary Competencies:

Strong customer relation skills
Proficient computer skills; including Microsoft Office Suite
Working knowledge of Door Hardware and Locks
Locksmith/pinning experience, technician experience
Experience with access control is beneficial, but not required
Detail Oriented

Physical Demands:

Sit for long periods
Ability to kneel, crouch and stoop.
Repetitive use of hands and fingers to grasp, twist and pull
Long periods of computer usage / monitor viewing
Ability to listen and talk to customers/ suppliers
Ability to reach above your head and shoulders
Ability to climb ladders
Regularly lift or move up to 40 pounds
Withstand external weather conditions

Education and Experience Requirements:

Minimum 5 years of experience with the commercial door & hardware industry, required
Excellent communication and problem-solving skills
Must pass pre-employment drug screen and background check
Must have a valid drivers license and be approved to drive by our insurance carrier.

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Commercial Locksmith

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